Establishing Public Nuisance Dispute Processing Procedures


In order to protect the living environment of human, the Center for Environmental Complaints has been established, which provides a channel for citizens to voice complaints 0800066666 or file grievances or through this web.


We have established a system which encourages citizens to uncover and report pollution to the authorities, and will improve the system for processing citizens' complaints and grievances in all levels of environmental administration, thus realizing the efficacy of case processing.


We have also codified laws on the handling of public nuisance disputes, so that such cases could be mediated and resolved more effectively.